Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Kate Spade seeks a Sales Associate in London to advise and style customers, support purchase decisions and deliver sales results through product knowledge, storytelling and strong customer connections. This is a part-time role with a flexible schedule, including nights, weekends, busy season and public holidays; the full-time equivalent annual base pay range is £28,275–£30,000, prorated for part-time hours, with actual compensation based on objective, job-related criteria.

Role & Responsibilities

• Greet customers warmly and confidently, demonstrating strong product knowledge.
• Listen actively and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest complementary products and create complete looks.
• Show creative ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, encouraging customers to return.
• Drive results through strong customer connections and storytelling.
• Demonstrate in-depth knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organisation and POS transactions.
• Give and receive feedback honestly and constructively.

Qualifications

• Professional selling skills and exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritise and work collaboratively in a team.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency or proficiency in the local language, as applicable to the market.
• Ability to work a flexible schedule, including nights, weekends, busy season and high-traffic retail days such as public holidays.

Skills

Experience

Prior experience in a retail environment.

Workplace

Compensation

The base compensation for this position ranges from GBP 28,275 to GBP 30,000 per annum.

Benefits

Inclusive, innovative and fun working environment; internal mobility and career progression; one paid volunteering day per year and opportunities to volunteer on global projects; learning and development through the Ambassador Programme; regular social events; Equity, Inclusion & Diversity initiatives, including employee resource groups and regional inclusion councils; employee discount; incentive programme.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.