Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently while demonstrating strong product knowledge across all Kate Spade categories
• Actively listen to customer needs and ask insightful follow-up questions to understand lifestyle and aesthetic preferences
• Provide personalized styling advice, suggest complementary add-ons, and create complete looks that reflect the customer's vision
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles and categories
• Guide customers through purchase decisions and ensure a seamless, positive checkout experience
• Reinforce and celebrate customer choices, inviting them to return and build brand loyalty
• Drive sales results through authentic customer connections and compelling brand storytelling
• Maintain deep knowledge of brand heritage, product attributes, and seasonal collections across all categories
• Maintain operational excellence including stockroom organization, inventory management, and accurate POS transactions
• Give and receive feedback in an honest, constructive manner to support continuous improvement
• Work flexibly to meet business needs, including evenings, weekends, peak seasons, and high-traffic retail days

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior experience in a retail environment
• Demonstrated ability to multitask, prioritize, and work collaboratively in a team setting
• Social media awareness and willingness to learn omni-channel and virtual selling techniques
• English language proficiency
• Ability to work a flexible schedule including nights, weekends, and public holidays
• Physical capability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), climb, bend, kneel, and navigate sales floor and stockroom

Skills

Experience

Prior experience in a retail environment, preferably in fashion, accessories, or luxury lifestyle goods.

Education

High school diploma or equivalent (preferred but not required); willingness to engage in ongoing training and brand knowledge development.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 24.25 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.