Kate Spade Sales Associate III

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently while demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen to customer needs through insightful questioning and provide personalized styling advice and add-on suggestions
• Create complete looks and showcase multiple ways to wear products to inspire customer exploration and purchases
• Guide customers through the purchase decision process and ensure seamless checkout and transaction completion
• Maintain operational excellence including stockroom organization, inventory management, and point-of-sale (POS) transactions
• Build strong customer connections through storytelling and brand narrative to drive sales results
• Support omnichannel and virtual selling initiatives with awareness of social media platforms and digital engagement techniques
• Accept flexible scheduling to accommodate business needs, including nights, weekends, holidays, and high-traffic retail periods
• Reinforce customer choices and build relationships that encourage repeat visits and brand advocacy

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior experience in a retail or customer-facing environment
• Proficiency in English (or local market language where applicable)
• Physical ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and maneuver sales floor and stockroom areas
• Demonstrated competencies in customer focus, drive for results, interpersonal savvy, and learning agility
• Ability to multitask, prioritize, and work collaboratively within a team structure

Skills

Experience

Prior retail experience is required. Candidates should demonstrate a proven track record of professional selling skills and the ability to build meaningful customer relationships in a fast-paced retail setting.

Education

High school diploma or equivalent preferred; additional education or certifications in fashion, styling, or retail management are advantageous but not required.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.