Kate Spade Sales Associate III

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet customers warmly and confidently while demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen to customer needs and ask insightful follow-up questions to inform styling recommendations
• Provide personalized styling advice, suggest complementary products, and create complete looks that encourage exploration of new styles
• Guide customers through purchase decisions and ensure a seamless checkout experience using POS systems
• Maintain operational excellence through stockroom organization, inventory management, and accurate transactions
• Reinforce customer brand loyalty by celebrating purchase decisions and inviting repeat visits
• Demonstrate proficiency in social media awareness and omnichannel/virtual selling techniques
• Give and receive feedback in a constructive manner and contribute to team performance
• Lift and maneuver merchandise regularly (up to 25 lbs regularly; up to 50 lbs occasionally) and perform physical tasks including climbing, bending, and kneeling

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior retail experience with demonstrated customer service excellence
• Ability to multitask, prioritize, and collaborate effectively within a team environment
• English language proficiency (or local market language proficiency)
• Flexibility to work a schedule accommodating nights, weekends, public holidays, and high-traffic retail periods
• Physical capability to lift, climb, bend, kneel, and move throughout sales floor and stockroom

Skills

Experience

Prior experience in a retail environment is required. Demonstrated success in customer-facing sales roles and a proven track record of building strong customer relationships are preferred.

Education

High school diploma or equivalent; retail certification or formal sales training is a plus.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.25 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.