Kate Spade Sales Associate I

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently while demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen to customers and ask insightful follow-up questions to identify lifestyle needs and aesthetic preferences
• Provide expert styling advice, suggest complementary items, and create complete looks that reflect individual customer aesthetics
• Showcase creative product styling options and encourage customers to explore new styles and brand offerings
• Guide customers through purchase decisions and ensure a seamless checkout experience using POS systems
• Reinforce and celebrate customer purchasing decisions to foster loyalty and encourage repeat visits
• Drive sales results through authentic customer connections and compelling brand storytelling
• Maintain operational excellence, including stockroom organization, inventory management, and transaction accuracy
• Give and receive constructive feedback in a professional manner
• Work flexible schedules including evenings, weekends, holidays, and peak retail periods as required by business needs

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior retail environment experience
• Ability to multitask, prioritize effectively, and work collaboratively within a team
• Social media awareness and willingness to learn omnichannel and virtual selling techniques
• Proficiency in English
• Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally, and to climb, bend, kneel, and navigate the sales floor and stockroom
• Flexibility to work a varied schedule including nights, weekends, and public holidays

Skills

Experience

Prior experience working in a retail environment is required. Candidates should demonstrate a track record of delivering customer-focused service and driving sales results.

Education

High school diploma or equivalent preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 24.25 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.