Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

The Sales Associate serves as a knowledgeable styling advisor, helping customers discover personal style, select products, and incorporate Kate Spade pieces into their wardrobes. The role combines customer engagement, styling, sales, storytelling, product knowledge, and store operations. This is a part-time position.

Role & Responsibilities

• Welcome guests warmly and confidently, demonstrating strong product knowledge.
• Listen actively and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, recommend add-on products, and create complete looks.
• Use creativity to demonstrate multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and provide a seamless checkout experience.
• Reinforce and celebrate customers’ choices, encouraging them to return.
• Drive results through strong customer connections and storytelling.
• Demonstrate in-depth knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback honestly and constructively.

Qualifications

• Professional selling skills, with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and collaborate in a team setting.
• Social media awareness and willingness to learn omni-channel and virtual selling techniques.
• English proficiency or proficiency in the local language, as applicable to the market.
• Ability to work a flexible schedule, including nights, weekends, busy season, high-traffic retail days, and public holidays.
• Ability to regularly lift at least 25 lbs and occasionally up to 50 lbs, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.
• Demonstrates courage by delivering direct, complete, actionable positive and corrective feedback, addressing people problems promptly, and taking negative action when necessary.
• Demonstrates creativity by generating original ideas and making connections among previously unrelated concepts.
• Demonstrates customer focus by meeting internal and external customer expectations, gathering firsthand customer insights for product and service improvements, and building trusting customer relationships.
• Demonstrates the ability to deal with ambiguity, adapt to change, act without complete information, and manage risk and uncertainty.
• Demonstrates drive for results by exceeding goals, maintaining strong performance, and consistently pursuing results.
• Demonstrates interpersonal savvy by building constructive relationships across the organization, using diplomacy and tact, and diffusing tense situations.
• Demonstrates learning agility by learning quickly, analyzing successes and failures, adapting to change, and tackling unfamiliar tasks.
• People-manager competencies include strategic agility, developing direct reports and others, and building effective teams.

Skills

Experience

Prior experience in a retail environment.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical, dental, vision, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.