Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently whilst demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen to customer needs and ask insightful follow-up questions to understand their aesthetic and lifestyle preferences
• Provide bespoke styling advice, suggest complementary products, and create complete looks tailored to individual customers
• Showcase multiple ways to wear products using creativity and encourage customers to explore new styles
• Guide customers through purchase decisions and ensure a seamless, professional checkout experience
• Maintain operational excellence including stockroom organization, POS transactions, and inventory management
• Drive sales results through strong customer connections, storytelling, and deep product knowledge
• Give and receive feedback in a constructive, honest manner whilst contributing to a collaborative team environment
• Demonstrate social media awareness and willingness to learn omni-channel and virtual selling techniques

Qualifications

• Proficiency in English (local language proficiency per market requirements)
• Prior retail experience in a customer-facing sales environment
• Exceptional interpersonal and communication abilities
• Ability to multitask, prioritize, and work collaboratively within a team setting
• Social media awareness and openness to learning omni-channel and virtual selling techniques

Skills

Experience

Prior experience in a retail environment with demonstrated professional selling skills and customer-facing sales expertise.

Education

No specific formal education requirement stated; strong communication skills and customer service orientation required.

Workplace

Compensation

The base compensation for this position ranges from GBP 26,325 to GBP 28,000 per annum.

Benefits

Attractive employee discount; compelling incentive programme; one paid volunteering day per year with opportunities to volunteer on global projects; learning and development opportunities through Ambassador Programme; regular social events; inclusive working environment with Equity, Inclusion & Diversity initiatives including employee resource groups and regional inclusion councils; internal mobility and career progression opportunities.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.