Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently while demonstrating strong product knowledge across all Kate Spade categories
• Actively listen and ask insightful follow-up questions to understand customer needs and aesthetic preferences
• Provide personalized styling advice, suggest complementary products, and create complete outfit presentations
• Use creativity to showcase multiple ways to style and wear products, encouraging customers to explore new looks
• Guide customers through purchase decisions and ensure seamless checkout experiences using POS systems
• Maintain operational excellence through stockroom organization, merchandise presentation, and inventory management
• Demonstrate deep brand knowledge and articulate product attributes and brand heritage to customers
• Reinforce and celebrate customer choices, inviting repeat visits and building customer relationships
• Remain current with social media trends and develop comfort with omni-channel and virtual selling techniques
• Work collaboratively with team members and provide/receive constructive feedback in a supportive environment

Qualifications

• Prior retail experience or demonstrated customer service excellence
• Professional selling skills with exceptional interpersonal and communication abilities
• Strong English language proficiency
• Ability to lift 25 lbs. regularly (up to 50 lbs. occasionally), climb, bend, kneel, and navigate sales floor and stockroom environments
• Flexibility to work varied schedules including nights, weekends, busy seasons, and public holidays

Skills

Experience

Prior experience in a retail environment is required. Experience in luxury or lifestyle brand retail, styling, or customer advisory roles is preferred.

Education

High school diploma or equivalent; no formal post-secondary education required.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.