Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently while demonstrating comprehensive product knowledge across all Kate Spade New York categories
• Actively listen to customer needs and ask insightful follow-up questions to understand personal style preferences and lifestyle requirements
• Provide personalized styling advice, suggest complementary add-ons, and create complete coordinated looks that express individual aesthetic
• Use creativity to showcase multiple ways to wear and style products, encouraging customers to explore new styles and combinations
• Guide customers through informed purchase decisions and ensure seamless, professional checkout experiences
• Maintain strong operational excellence, including stockroom organization, inventory management, and accurate POS transactions
• Drive sales results through authentic customer connections, compelling brand storytelling, and consultative selling approaches
• Give and receive feedback in a constructive, honest manner to support continuous improvement
• Reinforce customer confidence in their choices and extend invitations to return, building loyalty and repeat business

Qualifications

• Prior experience in a retail sales environment
• Professional selling skills with exceptional interpersonal and communication abilities
• Ability to multitask, prioritize effectively, and work collaboratively within a team setting
• Ability to lift and carry items regularly up to 25 lbs (occasionally up to 50 lbs), and ability to climb, bend, kneel, and navigate sales floor and stockroom environments
• Flexibility to work varied schedules including evenings, weekends, busy seasonal periods, and high-traffic retail days including public holidays
• Social media awareness and willingness to learn omni-channel and virtual selling techniques

Skills

Experience

Prior retail sales experience is required. Candidates should demonstrate professional selling skills, strong interpersonal abilities, and familiarity with customer-facing retail operations. Experience in luxury or lifestyle retail is advantageous.

Education

High school diploma or equivalent required. No additional formal education specified.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.25 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.