Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently whilst demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen to customers and ask insightful questions to understand their styling needs and preferences
• Provide personalized styling advice, suggest complementary products, and curate complete looks
• Showcase creative ways to incorporate Kate Spade products into customers' existing wardrobes
• Guide customers through the purchase decision-making process and ensure a seamless checkout experience
• Drive sales results through authentic customer connections and compelling brand storytelling
• Maintain operational excellence, including stockroom organization, inventory management, and POS transactions
• Develop and refine social media awareness and omni-channel selling techniques
• Reinforce customer choices and foster loyalty by encouraging repeat visits
• Give and receive feedback constructively to support team and personal development
• Lift, climb, bend, kneel, and maneuver the sales floor and stockroom as needed (regularly lifting 25 lbs., occasionally up to 50 lbs.)

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior experience working in a retail environment
• Demonstrated ability to multitask, prioritize, and work collaboratively within a team setting
• Proficiency in English (or local language proficiency as required by market)
• Flexibility to work varying schedules, including evenings, weekends, and peak retail periods
• Physical capability to lift, carry, and maneuver items regularly
• Strong commitment to customer service and brand representation

Skills

Experience

Prior experience in a retail environment is required. Candidates should demonstrate professional selling skills and a proven track record of building strong customer relationships.

Education

High school diploma or equivalent is preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.25 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, and Tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.