Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently while demonstrating strong product knowledge
• Actively listen and ask insightful follow-up questions to understand customer needs and preferences
• Provide styling advice, suggest complementary products, and create complete looks that reflect individual customer aesthetics
• Use creativity to showcase multiple ways to wear products and encourage exploration of new styles
• Guide customers through purchase decisions and ensure a seamless checkout experience
• Reinforce and celebrate customer choices while inviting repeat patronage
• Drive sales results through strong customer connections and brand storytelling
• Maintain operational excellence including stockroom organization and accurate POS transactions
• Give and receive feedback in an honest, constructive manner to support team growth
• Work flexible schedules including nights, weekends, and peak retail seasons as needed

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior retail experience in a customer-facing sales environment
• Ability to multitask, prioritize, and collaborate effectively in a team setting
• English language proficiency
• Social media awareness and willingness to learn omni-channel and virtual selling techniques
• Physical capability to lift 25 lbs. regularly (up to 50 lbs. occasionally) and maneuver the sales floor and stockroom
• Ability to climb, bend, and kneel as required by store operations

Skills

Experience

Prior experience in a retail environment with demonstrated professional selling skills and a track record of engaging diverse customer bases.

Education

High school diploma or equivalent; additional fashion, merchandising, or customer service training is valued.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.25 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.