Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently while demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen and ask insightful follow-up questions to understand customer needs and lifestyle preferences
• Provide personalized styling advice, suggest complementary products, and create complete looks that encourage exploration of new styles
• Drive sales results through authentic customer connections and compelling brand storytelling
• Guide customers through purchase decisions and ensure seamless point-of-sale transactions
• Maintain operational excellence including stockroom organization, inventory management, and sales floor merchandising
• Demonstrate deep knowledge of brand heritage, product attributes, and seasonal collections
• Give and receive constructive feedback in an honest, professional manner
• Support omni-channel and virtual selling techniques while building social media awareness
• Reinforce and celebrate customer choices while inviting them to return

Qualifications

• Prior experience in a retail environment
• Professional selling skills with exceptional interpersonal and communication abilities
• Ability to multitask, prioritize, and work collaboratively in a team setting
• Proficiency in English
• Physical capability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), climb, bend, kneel, and navigate sales floor and stockroom
• Willingness to learn omni-channel and virtual selling techniques
• Social media awareness and digital fluency
• Flexibility to work evenings, weekends, busy seasons, and high-traffic retail days including public holidays

Skills

Experience

Prior retail experience required. Candidates should demonstrate a track record of professional selling skills, strong interpersonal communication, and the ability to thrive in a fast-paced, customer-focused environment.

Education

High school diploma or equivalent; no formal degree requirement.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.