Kate Spade Sales Associate

About Kate Spade

Kate Spade New York is a global lifestyle brand renowned for its colorful, optimistic aesthetic and distinctive approach to design across handbags, ready-to-wear, jewelry, footwear, and home décor. Part of the Tapestry portfolio—a collective of premier luxury brands committed to innovation and inclusivity—Kate Spade celebrates communities of women worldwide and their perfectly imperfect lifestyles. The brand has cultivated a rich heritage since its founding in 1993, evolving from its original collection of six essential handbags into a multifaceted luxury lifestyle house.

Role & Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge across all brand categories
• Actively listen and ask insightful follow-up questions to understand customer aesthetic preferences and lifestyle needs
• Provide personalized styling advice, suggest coordinating products, and create complete looks tailored to individual customers
• Use creativity to showcase multiple ways to wear and incorporate Kate Spade products into customers' existing wardrobes
• Guide customers through purchase decisions and ensure a seamless checkout experience
• Reinforce and celebrate customer choices to foster brand loyalty and encourage repeat visits
• Drive results through strong customer connections and compelling brand storytelling
• Maintain operational excellence, including stockroom organization, inventory management, and accurate POS transactions
• Demonstrate awareness of social media trends and willingness to learn omnichannel and virtual selling techniques
• Work flexible schedules to meet business needs, including evenings, weekends, peak seasons, and high-traffic retail days including public holidays

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior experience working in a retail environment
• Ability to multitask, prioritize, and work collaboratively within a team setting
• Capacity to lift at least 25 lbs regularly and up to 50 lbs occasionally; ability to climb, bend, kneel, and navigate sales floor and stockroom
• English language proficiency or local language proficiency as required by market
• Flexibility to work varied schedules including nights, weekends, and peak retail periods

Skills

Experience

Prior experience working in a retail environment is required. Candidates should demonstrate professional selling skills and the ability to engage customers in a consultative, service-oriented manner.

Education

No specific educational requirements are stated; however, strong communication skills and product knowledge are essential.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 24.25 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Kate Spade cultivates a workplace rooted in optimism, creativity, and courage. The brand values honest, constructive feedback, customer-centric thinking, and the ability to thrive amid change. As part of the Tapestry family, Kate Spade is committed to building a diverse, inclusive, and innovative environment where all employees are empowered to express their distinctive perspective and contribute to a culture of bold, colorful excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.