Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently, demonstrating exceptional product knowledge across all Kate Spade categories
• Actively listen and ask insightful follow-up questions to understand customer needs and styling preferences
• Provide personalized styling advice, suggest complementary products, and create complete looks that encourage exploration
• Drive sales through strong customer connections and storytelling while maintaining brand integrity
• Guide customers through the purchase decision process and ensure a seamless checkout experience
• Reinforce and celebrate customer choices while inviting repeat engagement
• Maintain operational excellence including stockroom organization, inventory management, and accurate POS transactions
• Demonstrate openness to social media awareness and omni-channel selling techniques
• Give and receive feedback in an honest, constructive manner to support continuous improvement
• Work flexible scheduling to meet business needs, including evenings, weekends, and peak retail periods

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior experience in a retail environment
• Ability to multitask, prioritize, and work collaboratively within a team setting
• English language proficiency
• Willingness to learn omni-channel and virtual selling techniques
• Flexibility to work variable schedules including nights, weekends, and public holidays
• Demonstrated customer focus and commitment to brand values
• Ability to stand for extended periods and engage physically with merchandise

Skills

Experience

Prior retail environment experience is required, demonstrating professional selling skills and the ability to build customer rapport in a fast-paced setting.

Education

Secondary education or equivalent required; additional retail certification or training programs are advantageous but not essential.

Workplace

Compensation

The base compensation for this position ranges from GBP 26,325 to GBP 28,000 per annum.

Benefits

Employee discount, 1 paid volunteering day per year, opportunities for learning and development through the Ambassador Programme, internal mobility and career progression opportunities, regular social events, equity, inclusion and diversity initiatives including employee resource groups, and a compelling incentive programme.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.