Kate Spade Sales Advisor

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet customers warmly and confidently, demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen and ask insightful follow-up questions to understand individual customer styling needs and preferences
• Provide personalized styling advice, suggest coordinating pieces, and create complete looks tailored to customer lifestyle
• Utilize creativity to showcase multiple styling applications and encourage customers to explore new products and trends
• Guide customers through the purchase decision process and ensure seamless checkout experiences
• Reinforce positive customer choices and foster return visits through authentic brand celebration
• Drive sales through strong customer connections, storytelling, and deep understanding of brand heritage and product attributes
• Maintain operational excellence including stockroom organization, inventory management, and accurate POS transactions
• Demonstrate proficiency with omni-channel and virtual selling techniques, including social media awareness
• Accept and provide constructive feedback in a collaborative team environment

Qualifications

• Prior experience in a professional retail or customer-facing sales environment
• Strong interpersonal and communication abilities with exceptional cultural awareness
• Demonstrated ability to multitask, prioritize competing demands, and work collaboratively within a team
• Proficiency in English; local language proficiency may be required based on location
• Ability to work a flexible schedule including nights, weekends, busy seasons, and public holidays
• Physical capability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and navigate sales floor and stockroom areas

Skills

Experience

Prior experience in a retail or customer-facing sales environment is required. Candidates should demonstrate a track record of professional selling skills and the ability to build strong customer relationships.

Education

High school diploma or equivalent preferred. Continued learning in brand heritage, product categories, and retail excellence is expected on the job.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.