Kate Spade Sales Advisor

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently while demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen and ask insightful follow-up questions to understand customer needs and preferences
• Provide personalized styling advice, suggest complementary add-ons, and create coordinated complete looks
• Showcase multiple styling approaches and encourage customers to explore new ways to incorporate products into their wardrobes
• Guide customers through purchase decisions and ensure a seamless checkout experience
• Reinforce customer choices and cultivate repeat business through positive reinforcement
• Drive sales results through authentic customer connections and compelling brand storytelling
• Maintain operational excellence including stockroom organization, inventory management, and POS transactions
• Demonstrate proficiency with omnichannel and virtual selling techniques as needed

Qualifications

• Prior experience in a retail sales environment
• Professional selling skills with exceptional interpersonal and communication abilities
• Ability to multitask, prioritize, and work collaboratively in a team setting
• Awareness of social media platforms and willingness to learn omnichannel and virtual selling techniques
• English proficiency (or French proficiency per Quebec market requirements)
• Ability to lift at least 25 lbs regularly, up to 50 lbs occasionally
• Flexibility to work evenings, weekends, busy seasons, and retail-intensive days including public holidays
• Physical capability to climb, bend, kneel, and maneuver throughout sales floor and stockroom

Skills

Experience

Prior retail sales experience required. Experience in luxury or contemporary fashion retail, personal styling, or customer-facing advisory roles strongly preferred.

Education

High school diploma or equivalent. Additional training in fashion, merchandising, or customer service is advantageous.

Workplace

Compensation

The base compensation for this position ranges from CAD 17.60 to CAD 22 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(K), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.