Kate Spade Sales Advisor
Kate Spade New York in Napa, CA is hiring a part-time Sales Associate (Stylist) — $15.00–$19.50/hr. Apply for a customer-facing role at Napa Premium Outlets.
Overview
Kate Spade New York is a globally recognised lifestyle brand known for colorful, optimistic design across handbags, ready-to-wear, jewelry, footwear and home. The brand operates within the Tapestry portfolio, a global house of fashion brands, and emphasises creativity, inclusivity and approachable luxury in both product and workplace culture.
Role & Responsibilities
- Welcome guests and establish rapport; deliver personalised styling advice to help customers build complete looks and integrate Kate Spade pieces into their wardrobes.
- Actively listen and ask probing questions to identify customer needs, recommend add-ons and alternative styling options, and close sales through consultative storytelling.
- Maintain deep product knowledge across categories and communicate product attributes and brand DNA with confidence.
- Execute omni-channel selling activities, including virtual selling and social media-driven engagement, to convert and retain customers.
- Manage POS transactions and ensure a seamless checkout experience while maintaining operational standards on the sales floor.
- Maintain stockroom organisation, visual presentation and inventory readiness to support sales and merchandising needs.
- Provide and receive constructive feedback; collaborate with the team to achieve store sales targets and deliver exceptional customer service.
- Perform routine physical tasks required by the role, including lifting up to 25 lbs regularly (occasionally up to 50 lbs), climbing, bending and manoeuvring store and stockroom areas.
- Work a flexible schedule including nights, weekends, peak retail periods and public holidays as required by store operations.
Qualifications
- Demonstrable professional selling skills with excellent interpersonal and verbal communication.
- Prior experience in a retail environment; proven ability to drive results through customer relationships.
- Ability to prioritise, multitask and collaborate effectively within a team.
- Social media awareness and willingness to develop omni-channel and virtual selling capabilities.
- English proficiency (or local market language proficiency) and the capacity to adapt to local customer needs.
- Ability to perform physical requirements of the role (lifting, standing, navigating stockroom).
Skills
Experience
Prior retail sales experience is required, with demonstrated success in customer-facing roles that involve styling, product recommendation and meeting sales targets. Experience with omni-channel or virtual selling is preferred.
Education
High school diploma or equivalent preferred.
Workplace
This position is based in Napa, California, USA, within easy reach of San Francisco. Cerulean lists 3 open roles in Napa, including 3 posted recently. The broader California area accounts for 398 active listings on Cerulean, 37 of which are new. In USA as a whole, Cerulean currently features 3.531 open positions, with 254 posted this week.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.
Culture
Kate Spade New York champions a playful, creative workplace that values optimism and individuality. As part of the Tapestry family, the brand emphasises inclusion, feedback-driven development and cross-functional collaboration while fostering customer-focused, results-oriented retail teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Associate», «Style Advisor», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.