Kate Spade Sales Advisor

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently while demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen and ask insightful follow-up questions to understand customer needs and styling preferences
• Provide personalized styling advice, suggest complementary items, and create complete coordinated looks
• Use creative storytelling to showcase multiple ways to wear products and encourage customers to explore new styles
• Guide customers through purchase decisions and ensure a seamless checkout experience
• Maintain operational excellence including stockroom organization, inventory management, and POS transactions
• Reinforce and celebrate customer choices while inviting them to return and building lasting brand loyalty
• Demonstrate awareness of social media and omni/virtual selling techniques
• Lift and maneuver merchandise and materials regularly (up to 25 lbs.) and occasionally (up to 50 lbs.)

Qualifications

• Proven professional selling skills with exceptional interpersonal and communication abilities
• Prior retail experience in a customer-facing environment
• Ability to multitask, prioritize, and work collaboratively in a fast-paced team setting
• Strong product knowledge and ability to educate customers on brand heritage and attributes
• Willingness to learn and embrace omni-channel and virtual selling techniques
• Flexibility to work a varied schedule including nights, weekends, and peak retail seasons

Skills

Experience

Prior experience in a retail environment is required. Background in luxury or fashion retail is preferred. Experience with customer advisory or styling services is advantageous.

Education

High school diploma or equivalent required. No additional formal education is required, though continuous learning and professional development are valued.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.50 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.