Kate Spade Retail Team Leader

Location
Seniority Supervisor
Posted ✦ Today
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Kate Spade seeks an Assistant Store Leader in New York, NY to support store operations, drive sales and coach retail staff.

Overview

Kate Spade is a globally recognised lifestyle and accessories house known for its vibrant, modern aesthetic. The label operates within a global luxury retail network and is part of Tapestry, a multinational group of premium fashion brands, offering dynamic retail environments that emphasise design, customer experience and brand storytelling.

Role & Responsibilities

  • Support the Store Leader in achieving sales targets and KPIs through coaching, visual leadership and hands-on floor management.
  • Deliver exceptional clienteling and customer service, resolving escalated issues and cultivating long‑term client relationships.
  • Lead daily operations including opening/closing procedures, cash management, bank deposits and POS reconciliation.
  • Drive visual merchandising and store presentation to brand standards, executing product placement, displays and seasonal resets.
  • Manage inventory controls: receive and process shipments, conduct cycle counts, investigate variances and support loss‑prevention initiatives.
  • Recruit, train and develop sales associates; build schedules, administer performance feedback and foster a collaborative team culture.
  • Prepare regular sales and operational reports, communicate local market insights and support local marketing or events as required.

Qualifications

  • Proven retail supervisory experience, preferably within luxury, premium or contemporary fashion (typically 2+ years in retail with supervisory responsibility).
  • Demonstrable track record of meeting or exceeding sales targets and managing store-level KPIs.
  • Strong leadership and people management capabilities, including coaching, performance management and staff scheduling.
  • Excellent interpersonal and communication skills with a customer-first mindset.
  • Sound numerical literacy and basic financial acumen for cash handling, reporting and inventory reconciliation.

Skills

Clienteling and high-level customer service Visual merchandising and brand presentation Inventory management and loss-prevention procedures Cash handling and POS reconciliation Team leadership, coaching and staff development Schedule planning and shift management Sales reporting and KPI monitoring

Experience

Typically requires 2+ years of retail experience with at least 1 year in a supervisory or assistant management role; experience in luxury or premium fashion retail is strongly preferred.

Education

High school diploma or equivalent required; tertiary qualification in retail management, business, merchandising or a related field preferred.

Workplace

The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.

Culture

The Kate Spade retail environment prioritises creative expression, warm client engagement and polished brand presentation. Colleagues are expected to deliver refined customer experiences in a fast‑paced, teamwork-oriented setting that values design sensibility and attention to detail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.