Kate Spade Retail Supervisor

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Location
Tinton FallsNew JerseyUSA
Employment
Full-Time
Seniority
Supervisor
Compensation
$16–24.75/hour
Posted
Apr 1, 2026

About Kate Spade

Kate Spade New York is a global lifestyle brand celebrated for its colorful, optimistic design language across handbags, ready-to-wear, accessories and home. As a member of the Tapestry family, the brand operates within a portfolio of luxury and premium labels and emphasizes creativity, inclusive culture, and customer-centric retail experiences.

Kate Spade Retail Supervisor in Tinton Falls, NJ — lead sales teams, drive KPIs and manage store operations at Jersey Shore Premium Outlets.

Role & Responsibilities

  • Lead sales-floor activity to achieve personal and store KPI targets; analyze performance metrics and implement best practices to improve results and efficiency.
  • Champion client development and retention through proactive outreach, VIP servicing and exemplary after-sales care.
  • Model and coach kate spade service behaviours on the floor—greeting, needs discovery and relationship-building—to elevate team selling performance.
  • Recruit, onboard and develop sales staff; provide ongoing coaching, performance feedback and advocacy for team members.
  • Execute and supervise opening/closing procedures, cash handling, bank deposits, register operations and key-holding responsibilities.
  • Oversee inventory processes including POS transactions, transfers, receiving, shipments, repairs and damage reconciliation to preserve inventory integrity.
  • Maintain an organised stockroom and ensure timely replenishment to maximise availability on the sales floor.
  • Drive omni-channel and virtual selling initiatives (including live-stream shopping) and lead customer data capture to grow loyalty.
  • Promote brand-safe social media engagement and maintain awareness of platform trends relevant to store marketing.

Qualifications

  • Minimum 2+ years in a retail service environment in a management or floor leadership role; luxury or premium retail experience preferred.
  • Strong written and verbal communication skills; detail-oriented, proactive, and able to multitask and prioritise in a fast-paced environment.
  • Proficiency with Microsoft Excel, Word, PowerPoint and Outlook.
  • Social media literacy with an understanding of platform trends and brand-safe engagement.
  • Comfortable using omni-channel/virtual selling tools and clienteling systems.
  • Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays; ability to lift regularly up to 25 lbs (occasionally up to 50 lbs).
  • Key-holding and cash-handling accountability with adherence to operational and compliance standards.

Skills

Microsoft Excel Microsoft Word Microsoft PowerPoint Microsoft Outlook POS clienteling systems live-stream shopping omni-channel/virtual selling tools social media platforms

Experience

At least 2 years of leadership or floor-supervisory experience in retail, preferably within luxury or premium brands, with demonstrated ability to coach teams, meet sales KPIs and manage daily store operations.

Education

High school diploma or equivalent required; post-secondary coursework or an associate degree in business, retail management or a related field preferred.

Workplace

This position is based in Tinton Falls, New Jersey, USA, within easy reach of New York City.

Compensation

The base compensation for this position ranges from USD 16 to USD 24.75 per hour.

Benefits

Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.

Culture

Kate Spade fosters a playful, design-driven retail culture that prizes creativity, optimism and customer focus. As part of Tapestry, the workplace emphasises inclusivity, development of talent and collaborative team environments that support both individual growth and brand standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Floor Supervisor», «Sales Floor Supervisor», «Retail Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.