Kate Spade Retail Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 27, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade New York Retail Supervisor role in Orlando, FL. Lead sales floor, manage team, and drive client relationships at premium outlet location.
Role & Responsibilities
- Drive personal sales performance and lead the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency
- Build and maintain client relationships through proactive outreach and exemplary Kate Spade service standards; ensure exceptional in-store and after-sales experiences
- Model Kate Spade service behaviors and "host of the party" ethos, fostering strong relationships and needs discovery conversations
- Coach team members on goals and individual performance; support recruitment, onboarding, role modeling, and ongoing training initiatives
- Provide direct feedback to store leadership on individual performance and development needs; advocate for team members
- Foster an inclusive, equitable, and diverse culture that empowers teams to thrive authentically
- Perform and supervise opening and closing procedures, including cash handling, bank deposits, register operations, and facility security (key-holding responsibilities)
- Accurately process POS transactions and manage inventory functions (transfers, receiving, shipments, repairs, damages) to maintain inventory integrity
- Maintain an organized stockroom and direct timely replenishment to ensure sales floor availability
- Drive omni-channel and virtual selling initiatives, including live-stream shopping and brand-safe social media engagement
- Lead customer data capture initiatives to grow loyalty programs and repeat purchases
Qualifications
- 2+ years of experience in a retail service environment in a management or floor leadership role (luxury or premium retail preferred)
- Strong written and verbal communication skills with a detail-oriented and proactive approach
- Ability to communicate effectively with customers and staff and confidently navigate the sales floor
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
- Social media literacy and understanding of platform trends
- Comfort with omni-channel and virtual selling tools and clienteling systems
- Strong English language proficiency
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and to climb, bend, kneel, and maneuver sales floor and stockroom
Skills
Experience
2+ years of experience in a retail service environment in a management or floor leadership role, preferably in luxury or premium retail. A combination of relevant education and professional experience will be considered.
Education
No specific educational requirement stated; a high school diploma or equivalent is typical for this role.
Workplace
The role is situated in Orlando, Florida, USA.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Sales Supervisor», «Floor Supervisor», «Retail Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.