Kate Spade Retail Supervisor
- Location
- North BendWashingtonUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 28, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade New York Retail Supervisor in North Bend, WA. Drive sales, lead teams, and deliver exceptional service at our premium outlet location.
Role & Responsibilities
- Drive personal sales performance while coaching team members to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency
- Build and maintain client relationships through proactive outreach aligned with Kate Spade service standards; ensure exceptional in-store and after-sales experiences; lead loyalty and VIP retention initiatives
- Model Kate Spade service behaviors and brand ambassadorship on the sales floor; lead by example in creating conversations and discovering customer needs
- Coach team members on performance goals and development; support recruitment, onboarding, role modeling, and ongoing training activities
- Provide performance feedback to store leadership on individual team members and identify development opportunities; advocate for the team
- Foster an inclusive, equitable, and diverse workplace culture that empowers team members to thrive authentically
- Perform and supervise opening and closing procedures: cash handling, bank deposits, register operations, key-holding, and facility security
- Accurately process POS transactions and manage inventory functions including transfers, receiving, shipments, repairs, and damage documentation to maintain inventory integrity
- Maintain organized stockroom; direct timely replenishment to ensure product availability on the sales floor
- Drive omni-channel and virtual selling initiatives, including live-stream shopping and digital engagement
- Promote brand-safe social media engagement; monitor platform trends and build brand awareness
- Lead customer data capture initiatives to grow loyalty programs and repeat purchases
Qualifications
- 2+ years of retail service or management experience in a leadership or floor-facing role; luxury, premium, or comparable retail experience preferred
- Demonstrated ability to drive sales performance and manage KPIs in a retail environment
- Strong written and verbal communication skills; ability to communicate effectively with customers and staff
- Comfortable navigating sales floor operations and confidently engaging with diverse customer types
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
- Social media literacy and understanding of platform trends
- Comfort with omni-channel and virtual selling tools; familiarity with clienteling systems
- Strong English language proficiency
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom areas
Skills
Experience
2+ years in a retail service environment in a management or floor leadership role; luxury or premium retail experience is preferred
Education
High school diploma or equivalent; a combination of education and related retail management experience will be considered
Workplace
This position is based in North Bend, Washington, USA, within easy reach of Seattle.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Floor Supervisor», «Sales Supervisor», «Retail Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.