- Location
- 21317 NEBRASKA CROSSING DRIVE, SUITE E155 (View map)Gretna, NE 68028USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 5, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade seeks a Retail Supervisor in Gretna, Nebraska, to support store leadership through sales-floor supervision, KPI delivery, client development, team coaching, and operational excellence. The role leads omni-channel selling and store procedures, and requires a flexible schedule including nights, weekends, peak season, high-traffic days, and public holidays. Base pay range: $16.00–$23.75; period not stated.
Role & Responsibilities
- Support store leadership by creating a customer-first, high-energy sales environment and providing exceptional floor supervision.
- Drive personal sales and lead the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency.
- Build client relationships through proactive outreach and Kate Spade service standards; ensure exceptional in-store and after-sales experiences; lead outreach to drive repeat business and VIP retention.
- Model Kate Spade service behaviors by welcoming customers, initiating conversations, and discovering their needs.
- Coach the team on goals and performance; support recruitment, onboarding, role modeling, ongoing training, and development.
- Provide store leadership with feedback on individual performance and development needs, and advocate for the team.
- Foster an inclusive, equitable, and diverse culture that enables teams to thrive authentically.
- Perform and supervise opening and closing procedures, including cash handling, bank deposits, register operations, and securing the facility as a key holder.
- Accurately process POS transactions and inventory functions, including transfers, receiving, shipments, repairs, and damages, to maintain inventory integrity.
- Maintain an organized stockroom and direct timely replenishment to ensure product availability on the sales floor.
- Drive omni-channel and virtual selling initiatives, including live-stream shopping.
- Promote brand-safe social media engagement and awareness of trends.
- Lead customer data capture to grow loyalty and repeat purchases.
- Work a flexible schedule to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
- Regularly lift at least 25 lbs, occasionally lift up to 50 lbs, and climb, bend, kneel, and maneuver through the sales floor and stockroom.
Qualifications
- At least 2 years of experience in a retail service environment in a management or floor leadership role; luxury, premium, or comparable retail experience preferred. A combination of education and experience will be considered.
- Strong written and verbal communication skills; detail-oriented, proactive, and able to multitask and prioritize effectively.
- Ability to communicate effectively with customers and staff and confidently navigate the sales floor.
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
- Social media literacy and understanding of platform trends.
- Comfort with omni-channel and virtual selling tools and clienteling systems.
- Strong English language proficiency.
Skills
Experience
At least 2 years in a retail service environment in a management or floor leadership role; luxury, premium, or comparable retail experience preferred.
Workplace
This position is based in Gretna, Nebraska, USA, within easy reach of Omaha.
Explore jobs in Nebraska or in the USA.
Benefits
Medical, dental, and vision insurance; 401(k); paid paternity and maternity leave; commuter benefits; disability insurance; tuition assistance.
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.