Kate Spade Retail Supervisor

Closed The candidacy window for this position at Kate Spade has closed.

While this position is no longer receiving submissions as of April 17, 2026, we invite you to explore further opportunities at Kate Spade or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
ChicagoIllinoisUSA
Compensation
$17–27.75/hour
Posted
Apr 1, 2026

About Kate Spade

Kate Spade New York is a global lifestyle brand celebrated for its colorful, optimistic design DNA across handbags, ready-to-wear, jewelry, footwear and home. The brand is part of the Tapestry portfolio, a global house of brands that emphasizes creativity, inclusivity and consumer-focused retail experiences.

Kate Spade New York Retail Supervisor in Chicago — full-time retail leadership role driving sales, clienteling and store operations (Chicago, IL).

Role & Responsibilities

  • Lead the sales floor to achieve individual and store sales targets and KPIs; analyze metrics and implement best practices to improve productivity and conversion.
  • Model and coach kate spade service behaviors to deliver exceptional client experiences, including proactive outreach, VIP retention and post-sale service.
  • Develop and mentor store staff through recruitment support, onboarding, performance feedback, and ongoing training to build a high-performing team.
  • Oversee daily store operations and compliance: open/close procedures, cash handling, bank deposits, register operations, key-holding, and loss-prevention practices.
  • Manage inventory integrity and stockroom organization: receiving, transfers, shipments, repairs, damages and timely replenishment to the sales floor.
  • Drive omni-channel initiatives and virtual selling (including live-stream shopping); lead customer data capture and clienteling to grow loyalty and repeat business.
  • Promote brand-safe social media engagement and maintain awareness of platform trends to support in-store marketing and customer acquisition.

Qualifications

  • Minimum 2+ years of experience in a retail service environment in a management or floor leadership role; luxury or premium retail experience preferred.
  • Proven ability to lead and coach sales teams, set goals, and deliver measurable results against KPIs.
  • Strong written and verbal communication skills with meticulous attention to detail and the ability to prioritize in a fast-paced environment.
  • Proficiency with Microsoft Excel, Word, PowerPoint and Outlook; comfortable using POS systems, clienteling systems and omni-channel/virtual-selling tools.
  • Social media literacy and familiarity with platform trends; experience with proactive client outreach and CRM/data capture.
  • Ability to work a flexible schedule including nights, weekends, holidays and peak retail periods; capability to lift regularly at least 25 lbs (up to 50 lbs occasionally).

Skills

Microsoft Excel Microsoft Word Microsoft PowerPoint Microsoft Outlook POS clienteling systems live-stream shopping social media literacy omni-channel/virtual selling tools

Experience

At least 2 years in a retail service environment in a supervisory or floor-leadership capacity; experience in luxury or premium retail strongly preferred. A combination of relevant education and experience will be considered.

Education

High school diploma or equivalent required; postsecondary coursework or degree in retail, business, fashion or related field preferred.

Workplace

The role is situated in Chicago, Illinois, USA.

Compensation

The base compensation for this position ranges from USD 17 to USD 27.75 per hour.

Benefits

Medical insurance; Dental insurance; Vision insurance; 401(K); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.

Culture

Kate Spade fosters a vibrant, design-led workplace that prizes creativity, optimism and a customer-first mindset. As part of Tapestry, the brand emphasizes inclusion, development and collaborative team environments within fast-paced retail operations.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Floor Supervisor», «Store Supervisor», «Retail Team Lead», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.