Kate Spade Retail Store Manager

Location
Employment Full-Time
Seniority Manager
Posted ✦ Today
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Kate Spade is hiring a Store Leader in New York, NY to lead boutique operations, drive sales and develop a high-performing retail team.

Overview

Kate Spade is an American lifestyle brand known for its playful, modern design sensibility across handbags, accessories and apparel. The label operates within Tapestry, Inc., a global house of modern luxury that includes complementary brands and centralized retail, wholesale and digital functions. Kate Spade positions itself at the accessible-luxury end of the market with a strong emphasis on brand experience and visual identity.

Role & Responsibilities

  • Lead store performance to meet and exceed sales, margin and KPI targets through inspirational leadership and disciplined execution.
  • Manage day-to-day store operations, including opening/closing procedures, cash handling, visual merchandising, inventory control and loss-prevention.
  • Coach, develop and roster a high-performing sales team; conduct recruitment, onboarding, performance reviews and ongoing training in clienteling and product knowledge.
  • Deliver exceptional client experiences through active selling, VIP servicing and omnichannel fulfilment (in-store pickup, returns and click-and-collect coordination).
  • Implement and maintain brand visual standards and merchandising directives; planograms, window displays and seasonal resets.
  • Analyse sales data and reporting to build action plans, optimise staffing, and manage stock allocation and replenishment with the regional office.
  • Ensure compliance with company policies, health & safety regulations and statutory requirements.

Qualifications

  • Proven retail management experience, preferably within luxury, contemporary or specialty retail environments.
  • Demonstrated ability to lead and develop teams, with strong people-management and coaching skills.
  • Commercial acumen with experience managing budgets, forecasting and achieving sales targets.
  • Excellent customer service orientation and aptitude for high-touch clienteling.
  • Strong organisational skills and attention to operational detail.

Skills

Clienteling and VIP service Visual merchandising and planogram implementation Inventory management and stock control Team leadership and coaching Sales forecasting and KPI analysis Cash handling and basic financial controls Loss prevention and compliance Staff scheduling and labour optimisation Omnichannel retail operations

Experience

Typically requires 3+ years of progressive retail management experience, including a track record of delivering sales growth and leading teams in a luxury or specialty retail setting.

Education

High school diploma or equivalent required; bachelor's degree in business, retail management, fashion or a related field preferred.

Workplace

The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.

Culture

Kate Spade emphasises creativity, approachable luxury and a client-first mindset. The workplace culture blends commercial rigor with design-led storytelling, rewarding leaders who deliver both strong sales results and exemplary customer experiences within a collaborative, brand-focused environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.