Kate Spade Retail Sales Consultant

Location
Seniority Entry-Level
Posted ✦ Today
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Kate Spade is hiring a Sales Associate in New York — deliver elevated client service, drive boutique sales, and maintain brand presentation.

Overview

Kate Spade is a contemporary American lifestyle brand known for its distinctive, playful aesthetic across handbags, accessories and ready-to-wear. The label operates a global retail network and is part of the Tapestry group, offering employees opportunities to develop in retail, visual merchandising and client relations within a heritage-driven but trend-conscious fashion house.

Role & Responsibilities

  • Deliver exceptional, personalized customer service to cultivate long-term client relationships and repeat business.
  • Achieve individual and store sales targets through proactive selling, effective upselling and cross-selling.
  • Manage clienteling activities and maintain accurate customer records in the store CRM to support follow-up and post-sale service.
  • Execute visual merchandising standards and ensure window and floor displays reflect brand guidelines and seasonal directives.
  • Operate the point-of-sale system, handle cash and card transactions accurately, and follow opening/closing procedures.
  • Receive, unpack and replenish stock; conduct regular inventory counts and assist with loss-prevention protocols.
  • Collaborate with the store team on promotions, events and brand initiatives to maximize footfall and conversion.

Qualifications

  • High school diploma or equivalent; tertiary education in fashion, retail or hospitality is advantageous.
  • Legal authorization to work in the United States.
  • Professional grooming and a polished, brand-appropriate presentation.
  • Availability to work flexible hours including weekends, evenings and holiday periods.

Skills

Clienteling Visual merchandising Point-of-sale (POS) operation Cash handling and reconciliation Upselling and cross-selling techniques Inventory control and stock replenishment Customer-focused communication

Experience

Typically 1+ year of retail sales experience; prior experience with a premium or luxury fashion brand and demonstrated sales performance is preferred.

Education

High school diploma or equivalent; vocational or college coursework in retail, fashion or hospitality preferred.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.

Culture

The workplace emphasizes a polished, customer-centric retail culture with strong attention to visual identity and presentation. As part of Tapestry, Kate Spade blends creative energy with structured retail operations, offering employees exposure to international merchandising and client-service standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.