Kate Spade Retail Sales Associate
Kate Spade in New York, NY seeks a Sales Associate to deliver luxury client service, meet sales targets, and maintain brand presentation.
Overview
Kate Spade is an internationally recognised lifestyle and accessories brand known for its joyful, design-led aesthetic. The label operates global retail and wholesale networks and is part of the Tapestry, Inc. family of brands, offering employees exposure to a high-volume, fashion-driven retail environment and the operational standards of a major luxury conglomerate.
Role & Responsibilities
- Deliver elevated, personalised client service to cultivate long-term relationships and maximise lifetime value.
- Achieve and exceed daily and monthly sales targets through active selling, upselling, and clienteling.
- Maintain visual merchandising and store presentation to brand standards, including window displays and product placement.
- Process transactions accurately using POS systems and manage returns, exchanges and gift services.
- Support inventory management: receive stock, perform cycle counts, replenish floor merchandise and assist with loss-prevention procedures.
- Participate in store events, trunk shows and product launches to drive footfall and client engagement.
- Capture client data, follow up on leads and contribute to CRM/clienteling initiatives.
- Adhere to all store policies, health & safety regulations and cash-handling procedures.
Qualifications
- Proven ability to deliver exceptional customer service; luxury retail experience preferred.
- Demonstrable sales aptitude with a target-driven mindset.
- Excellent verbal communication and interpersonal skills.
- Flexible availability, including weekends, evenings and holiday periods.
- Legal right to work in the country of employment.
- Ability to stand for extended periods and handle light to moderate lifting as required by store operations.
Skills
Experience
Typically 1+ year of retail sales experience; prior experience in luxury or lifestyle brands strongly preferred.
Education
High school diploma or equivalent; vocational training in retail or fashion is an asset.
Workplace
The role is situated in New York, New York, USA. There are currently 1.625 open positions in New York on Cerulean, with 1148 added recently. Within New York, Cerulean currently features 1.746 open roles, including 1169 recent additions. Across USA, Cerulean lists 3.480 open roles — 1337 of them newly added.
Culture
The workplace emphasises creativity, a spirited aesthetic and attentive customer service consistent with Kate Spade’s playful brand identity. Teams operate in a fast-paced retail environment where collaboration, attention to detail and a client-first ethos are rewarded.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.