Kate Spade Retail Manager
Kate Spade is hiring a Store Leader in New York, NY — lead sales, operations and team development for a boutique role.
Overview
Kate Spade is a globally recognized American lifestyle and fashion brand known for its playful, modern aesthetic across handbags, accessories, and ready-to-wear. As part of Tapestry, Inc., the brand operates a network of freestanding boutiques and concessions worldwide and emphasizes design-led retail, elevated client experience, and ongoing development of frontline talent.
Role & Responsibilities
- Lead all day-to-day store operations to achieve and exceed sales targets, KPIs and profitability goals.
- Recruit, coach and develop a high-performing store team; set clear performance expectations and conduct regular feedback and evaluations.
- Deliver an exceptional client experience through coaching on service standards, clienteling and personalised selling techniques.
- Maintain visual merchandising and brand standards; implement seasonal floor sets and local merchandising directives.
- Oversee inventory control, stock replenishment, receiving, and loss-prevention protocols to protect margin.
- Manage store P&L responsibilities including payroll, scheduling, expense control and local sales forecasting.
- Execute local marketing, CRM initiatives and client events to grow customer acquisition and retention.
- Ensure compliance with company policies, health & safety regulations and corporate governance requirements.
- Prepare and deliver regular operational and sales reports to regional leadership; analyse KPIs to drive corrective action.
Qualifications
- Proven leadership experience in retail management, preferably within premium or luxury fashion environments.
- Demonstrable track record of meeting or exceeding sales targets and managing store financials.
- Excellent interpersonal and coaching skills with the ability to motivate and develop a diverse team.
- Strong organisational aptitude with experience in inventory control and loss-prevention practices.
- Flexible availability to work retail hours, including weekends, evenings and public holidays.
- Right to work in the United States (or host country) required.
Skills
Experience
Typically 3+ years of progressive retail management experience, with experience in luxury or premium fashion retail strongly preferred.
Education
Bachelor’s degree in business, retail management, fashion or equivalent professional experience preferred.
Workplace
The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.
Culture
Kate Spade cultivates a creative, design-driven retail culture that prioritises customer delight and personal expression. As part of Tapestry, the brand blends entrepreneurial retail energy with structured development programmes and opportunities to grow within a global luxury portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.