Kate Spade Retail Clienteling Associate
Kate Spade New York in New York is hiring a Sales Associate to deliver luxury client service and drive store sales.
Overview
Kate Spade New York is an internationally recognised contemporary lifestyle brand known for playful sophistication across handbags, accessories and ready-to-wear. As part of Tapestry, Inc., the brand benefits from the resources and global retail footprint of a leading luxury apparel and accessories group while maintaining a distinct creative identity and emphasis on vibrant design and elevated customer experience.
Role & Responsibilities
- Deliver exemplary, personalised service to a discerning clientele, cultivating long-term relationships through proactive clienteling and follow-up.
- Achieve and exceed individual and store sales targets through consultative selling and product knowledge.
- Operate point-of-sale transactions accurately, manage cash handling procedures and maintain sales records.
- Maintain visual merchandising standards, ensuring floor sets, displays and inventory presentation reflect brand guidelines.
- Support inventory management tasks including stock replenishment, receiving, cycle counts and loss-prevention protocols.
- Represent the brand at store events and trunk shows, contributing to local marketing and community engagement initiatives.
- Collaborate with team members and store leadership to optimise the customer journey and store performance.
Qualifications
- Proven retail sales experience, preferably within premium or fashion brands.
- Strong interpersonal and communication skills with a service-oriented mindset.
- Demonstrated ability to meet sales targets and perform basic numeric tasks.
- Flexible availability including weekends, evenings and holiday periods.
- High standards of personal presentation consistent with a luxury retail environment.
Skills
Experience
Entry-level retail role requiring prior customer-facing experience (typically 1+ year) in fashion, accessories or specialty retail, with demonstrated success in sales and client service.
Education
High school diploma or equivalent; vocational training or college coursework in fashion, retail, merchandising or hospitality is advantageous.
Workplace
The successful candidate will be located in New York, New York, USA. 1.629 luxury roles are listed in New York on Cerulean, 1154 posted in the last 48 hours. Across the New York region, Cerulean lists 1.748 open positions — 1172 listed in the past two days. Cerulean currently advertises 3.470 open roles in USA, including 1322 added in the last 48 hours.
Culture
The brand fosters a creative, customer-focused retail culture that values design sensibility, upbeat service and teamwork. Employees operate within a structured, brand-led environment supported by the wider Tapestry organisation, offering opportunities to develop retail and clienteling expertise across global markets.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.