Kate Spade Retail Client Advisor
- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Kate Spade
Kate Spade is a globally recognised lifestyle and accessories brand known for its colorful, whimsical aesthetic and accessible luxury. As part of the Tapestry portfolio, the brand operates within an international network of fashion houses and benefits from a corporate infrastructure that supports retail expansion, creative development and talent mobility.
Kate Spade is hiring a Sales Associate in New York, NY — responsible for luxury client service, sales growth and visual merchandising.
Role & Responsibilities
- Deliver exemplary, personalised client service through proactive clienteling and follow-up to build long‑term relationships and repeat business.
- Consistently achieve and exceed individual and store sales targets through consultative selling and upselling of product assortments.
- Manage point‑of‑sale transactions, accurate cash handling, and reconciliation while maintaining compliance with company loss‑prevention procedures.
- Support visual merchandising standards: execute floor moves, window displays and seasonal resets to ensure brand presentation and product availability.
- Maintain inventory accuracy by receiving, replenishing and organising stock; assist with stock counts and cycle inventory processes.
- Act as a mentor to junior sales staff, providing on‑the‑floor coaching and contributing to a collaborative team environment.
- Participate in store events, private client appointments and product launches to support local marketing and client engagement initiatives.
Qualifications
- Proven retail experience in premium or fashion brands; progressive sales responsibility preferred.
- Demonstrable track record of meeting sales targets and strong clienteling skills.
- Excellent interpersonal and communication skills with a customer‑centric mindset.
- Ability to work a flexible retail schedule including evenings, weekends and holidays.
- High standards of personal presentation and adherence to brand visual guidelines.
Skills
Experience
Typically 3+ years of retail sales experience with at least some exposure to premium or fashion brands; experience mentoring colleagues or leading by example is desirable.
Education
High school diploma or equivalent; tertiary study in fashion, retail, merchandising or business is a plus but not required.
Workplace
This position is based in New York, New York, USA.
Culture
Kate Spade cultivates a design‑led, creative workplace where playful aesthetics and attention to detail drive the customer experience. The retail environment is fast‑paced and collaborative, emphasising client service excellence, team development and alignment with brand standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Advisor», «Store Sales Specialist», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.