Kate Spade Retail Client Advisor
Kate Spade is hiring a Sales Associate in New York, NY — responsible for luxury client service, sales growth and visual merchandising.
Overview
Kate Spade is a globally recognised lifestyle and accessories brand known for its colorful, whimsical aesthetic and accessible luxury. As part of the Tapestry portfolio, the brand operates within an international network of fashion houses and benefits from a corporate infrastructure that supports retail expansion, creative development and talent mobility.
Role & Responsibilities
- Deliver exemplary, personalised client service through proactive clienteling and follow-up to build long‑term relationships and repeat business.
- Consistently achieve and exceed individual and store sales targets through consultative selling and upselling of product assortments.
- Manage point‑of‑sale transactions, accurate cash handling, and reconciliation while maintaining compliance with company loss‑prevention procedures.
- Support visual merchandising standards: execute floor moves, window displays and seasonal resets to ensure brand presentation and product availability.
- Maintain inventory accuracy by receiving, replenishing and organising stock; assist with stock counts and cycle inventory processes.
- Act as a mentor to junior sales staff, providing on‑the‑floor coaching and contributing to a collaborative team environment.
- Participate in store events, private client appointments and product launches to support local marketing and client engagement initiatives.
Qualifications
- Proven retail experience in premium or fashion brands; progressive sales responsibility preferred.
- Demonstrable track record of meeting sales targets and strong clienteling skills.
- Excellent interpersonal and communication skills with a customer‑centric mindset.
- Ability to work a flexible retail schedule including evenings, weekends and holidays.
- High standards of personal presentation and adherence to brand visual guidelines.
Skills
Experience
Typically 3+ years of retail sales experience with at least some exposure to premium or fashion brands; experience mentoring colleagues or leading by example is desirable.
Education
High school diploma or equivalent; tertiary study in fashion, retail, merchandising or business is a plus but not required.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Culture
Kate Spade cultivates a design‑led, creative workplace where playful aesthetics and attention to detail drive the customer experience. The retail environment is fast‑paced and collaborative, emphasising client service excellence, team development and alignment with brand standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.