Kate Spade Retail Associate

Location
Seniority Entry-Level
Posted ✦ Today
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Kate Spade seeks a Sales Associate in New York, NY — deliver luxury retail client service and drive in-store sales for the brand.

Overview

Kate Spade is a globally recognised lifestyle brand known for its playful yet sophisticated approach to handbags, accessories and ready-to-wear. As part of Tapestry, Inc., the label blends contemporary design with approachable luxury and operates a network of freestanding boutiques and wholesale partners worldwide.

Role & Responsibilities

  • Deliver exceptional, personalised service to clients to drive conversion and foster long-term relationships.
  • Meet and exceed individual and store sales targets through proactive clientelling, upselling and cross-selling.
  • Operate point-of-sale systems accurately; process transactions, returns and exchanges in accordance with company policy.
  • Execute visual merchandising standards and maintain store presentation to brand guidelines.
  • Support inventory control activities including receiving, stock replenishment and basic cycle counts.
  • Participate in store events, product launches and client outreach initiatives to grow the customer base.
  • Collaborate with store team to ensure seamless daily operations and uphold security and loss-prevention procedures.

Qualifications

  • Proven track record in retail sales; luxury or premium-brand experience preferred.
  • Demonstrated ability to build rapport and deliver personalised client service.
  • Comfortable using POS systems and basic retail technology; accurate cash-handling skills.
  • Flexible availability including evenings, weekends and peak retail periods.
  • Professional presentation and strong verbal communication skills.

Skills

Clienteling Point-of-sale (POS) systems Visual merchandising Sales conversion and upselling Inventory management basics Customer relationship management

Experience

Typically 1+ year of retail sales experience is preferred; experience within luxury, accessories or fashion retail is strongly advantageous.

Education

High school diploma or equivalent; vocational training in retail or fashion is a plus.

Workplace

The role is situated in New York, New York, USA. There are currently 1.629 open positions in New York on Cerulean, with 1154 added recently. Within New York, Cerulean currently features 1.748 open roles, including 1172 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.

Culture

Kate Spade fosters a creative, customer-centric retail culture that emphasizes approachable luxury and thoughtful design. The brand values teamwork, attentive client service and a polished aesthetic, offering employees the opportunity to develop retail and brand expertise within the broader Tapestry group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.