Kate Spade Retail Assistant Manager

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Seniority Supervisor
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Kate Spade New York — Assistant Store Leader in New York, NY. Lead retail teams, drive sales and ensure visual and operational excellence for a design-led luxury brand.

Overview

Kate Spade New York is a global luxury lifestyle brand known for its modern, playful aesthetic across handbags, accessories and ready-to-wear. Operated within the Tapestry group, the brand emphasizes design-led product, elevated customer service and an international retail footprint, offering career paths across store operations, merchandising and corporate functions.

Role & Responsibilities

  • Support the Store Manager to achieve sales targets and KPIs through daily coaching, salesfloor leadership and focused clienteling.
  • Lead, motivate and develop the sales team; conduct coaching conversations, performance feedback and on‑the‑job training.
  • Deliver an elevated, consistent customer experience aligned with brand standards and local market expectations.
  • Execute visual merchandising standards, ensure presentation excellence and implement seasonal floor moves.
  • Oversee store operations including opening/closing procedures, cash handling, POS reconciliation and schedule management.
  • Manage inventory controls and loss prevention activities; conduct regular stock counts and reconcile discrepancies.
  • Contribute to recruiting, onboarding and local marketing initiatives to grow the client base and drive frequency.

Qualifications

  • Minimum 2+ years of supervisory or assistant management experience in retail, preferably within luxury fashion or accessories.
  • Proven track record of meeting or exceeding sales targets and driving team performance.
  • Strong leadership and people-development skills with experience coaching diverse teams.
  • Excellent verbal communication and clienteling abilities; polished, service-oriented manner.
  • Flexible availability including weekends, evenings and seasonal peaks; ability to work retail hours.
  • Legal authorization to work in the United States (for New York location).

Skills

Clienteling Visual merchandising Team leadership and coaching Sales forecasting and KPI management POS systems Cash handling and reconciliation Inventory management and stock control Loss prevention Customer service excellence Microsoft Excel

Experience

At least 2 years of frontline retail supervisory experience, ideally within luxury fashion or premium lifestyle brands, with demonstrable results in sales growth, team development and store operations.

Education

High school diploma or equivalent required; bachelor’s degree in business, retail management, fashion or a related discipline preferred.

Workplace

The role is situated in New York, New York, USA. There are currently 1.629 open positions in New York on Cerulean, with 1154 added recently. Within New York, Cerulean currently features 1.748 open roles, including 1172 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.

Culture

Kate Spade fosters a creative, design-led retail culture that values individuality, polished hospitality and attention to detail. As part of the Tapestry family, the brand combines small‑brand creativity with access to a global retail and development ecosystem, prioritizing team development and customer‑centric service.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.