Kate Spade Personal Shopping Associate

Location
Seniority Mid-Level
Posted ✦ Today
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Kate Spade Sales Associate III in New York, NY — boutique role focused on clienteling, sales performance and visual merchandising.

Overview

Kate Spade is a design-led American lifestyle brand renowned for its playful, modern approach to handbags, accessories and ready-to-wear. As part of the Tapestry portfolio, the label combines strong retail craftsmanship with a global distribution network and a focus on elevated customer experience and product storytelling.

Role & Responsibilities

  • Deliver exceptional, personalized client service through proactive clienteling, relationship building and follow-up to retain and grow key clientele.
  • Achieve and exceed individual and store sales targets by driving conversion, average transaction value and repeat visitation.
  • Execute visual merchandising standards and floor presentation to reflect seasonal campaigns and brand identity.
  • Operate point-of-sale (POS) systems accurately, manage cash handling and ensure flawless transaction processing.
  • Maintain inventory integrity through accurate stock replenishment, receiving, loss-prevention and cycle-count procedures.
  • Collaborate with store leadership on promotions, events and trunk shows; support appointment-based and personal-shopping initiatives.
  • Capture client data and sales activity in CRM tools; provide timely feedback on customer trends and product performance.

Qualifications

  • Proven track record in luxury or premium retail environment with measurable sales results.
  • Exceptional interpersonal and communication skills with an aptitude for building long-term client relationships.
  • High attention to detail and strong visual sensibility to uphold brand presentation standards.
  • Flexible schedule availability, including evenings, weekends and peak seasonal periods.
  • Ability to work collaboratively in a fast-paced boutique setting and adapt to changing priorities.

Skills

Clienteling Luxury retail sales Visual merchandising Point-of-sale (POS) operation Inventory management Cash handling Upselling and cross-selling Loss prevention and stock control CRM entry and basic reporting

Experience

Typically 2–4 years of progressive experience in luxury or premium retail sales, with a demonstrated ability to meet sales KPIs, manage high-value transactions and cultivate repeat clients.

Education

High school diploma or equivalent; vocational training or coursework in retail, fashion or hospitality is a plus.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

The brand fosters a creative, design-driven workplace where attention to detail and customer experience are paramount. Team members operate within a collaborative boutique environment that values hospitality, personal initiative and an appreciation for contemporary style.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.