Kate Spade Personal Sales Consultant
Kate Spade seeks a Sales Associate in New York, NY to deliver luxury client service and drive in-store sales.
Overview
Kate Spade is an American contemporary fashion house known for its playful, modern products—handbags, accessories, ready-to-wear and lifestyle goods. Operated under the Tapestry, Inc. portfolio, the brand emphasizes strong design heritage, aspirational retail experiences and global distribution across flagship stores, department stores and wholesale partners.
Role & Responsibilities
- Deliver exemplary client service through personalised clienteling, product storytelling and attentive after-sales care to cultivate long-term relationships and repeat business.
- Achieve and exceed individual and store sales targets and KPIs through proactive selling, upselling and cross-selling of handbags, accessories and apparel.
- Maintain visual merchandising and product presentation to brand standards, including window displays, floor sets and replenishment.
- Operate point-of-sale and omnichannel systems for transactions, returns, exchanges and ship-from-store/ship-to-store fulfilment.
- Manage stockroom operations: receive and process deliveries, perform regular inventory counts and support loss-prevention procedures.
- Support store management with daily opening/closing duties, staff communication, sales reporting and execution of promotional events.
- Participate in client events and trunk shows, assisting with styling, inventory selection and bespoke client experiences.
Qualifications
- Proven retail sales experience; 2+ years in premium or luxury retail preferred.
- Demonstrated aptitude for high-quality client service and relationship building.
- Strong numeracy and cash-handling accuracy; comfortable operating POS and omnichannel retail tools.
- Ability to maintain brand presentation standards and execute visual merchandising directives.
- Flexible availability including weekends, evenings and peak seasonal periods; must be able to support in-store events.
Skills
Experience
Minimum of two years of retail sales experience, ideally within a premium or luxury fashion environment, with demonstrated success meeting sales targets and managing client relationships.
Education
High school diploma or equivalent required; post-secondary education in fashion, retail or business is advantageous but not mandatory.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Culture
The brand fosters a design-forward, client-centric retail culture that prizes creativity, meticulous presentation and elevated service. Teams operate in a fast-paced, collaborative environment where commercial acumen and a polished customer experience are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.