Kate Spade Luxury Sales Specialist
Kate Spade – Sales Associate II in New York, NY. Client-focused retail role delivering luxury service, merchandising and sales performance.
Overview
Kate Spade is a contemporary luxury lifestyle brand known for its playful aesthetic and signature handbags, accessories and ready-to-wear. The label is part of the Tapestry family of brands and operates an international retail network alongside e‑commerce and wholesale channels. As an employer, Kate Spade emphasizes creativity, elevated customer service and brand storytelling across its stores.
Role & Responsibilities
- Deliver exceptional, client-focused service consistent with the Kate Spade brand to build long-term relationships and drive repeat business.
- Achieve individual and store sales targets through active selling, upselling and product storytelling.
- Execute clienteling activities including follow-up, appointment bookings and maintaining client records to grow lifetime value.
- Operate the point-of-sale system, process transactions, returns and exchanges accurately and handle cash responsibly.
- Support visual merchandising standards, store presentation and seasonal floor moves to maximize product appeal.
- Receive, organize and maintain stock; assist with inventory counts and stock replenishment.
- Adhere to loss prevention, cash handling and compliance procedures while maintaining a safe and welcoming store environment.
- Collaborate with store leadership on events, trunk shows and promotional activities to elevate in-store experiences.
Qualifications
- Professional presentation and polished interpersonal communication appropriate for luxury retail.
- Availability to work a flexible schedule including evenings, weekends and peak retail periods.
- Strong customer service orientation with the ability to build rapport and manage client expectations.
- Demonstrated numeracy and accuracy in handling transactions and cash reconciliation.
- Ability to stand for extended periods, perform light lifting and maintain stamina during busy shifts.
Skills
Experience
Minimum two years of retail sales experience, preferably within luxury fashion or premium lifestyle brands, with a proven track record of meeting sales KPIs and executing clienteling strategies.
Education
High school diploma or equivalent; some college or vocational retail training preferred.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Culture
Kate Spade fosters an energetic, design-forward retail culture that values creativity, warmth and attention to detail. Store teams are encouraged to be brand ambassadors who deliver personable, elevated service while collaborating closely to achieve commercial goals.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.