Kate Spade Luxury Sales Consultant
Kate Spade Sales Associate in New York — mid-level retail role delivering luxury client experiences at Kate Spade stores.
Overview
Kate Spade is an internationally recognized lifestyle brand celebrated for its spirited, colorful approach to design across handbags, accessories and ready-to-wear. The label operates within the Tapestry group and combines accessible-luxury positioning with a strong retail footprint, emphasising creative merchandising, elevated client service and collaborative store teams.
Role & Responsibilities
- Deliver exceptional, personalised client service to drive conversion, average transaction value and client retention.
- Build and maintain client relationships through proactive clienteling, follow-up and appointment management.
- Achieve and exceed daily and monthly sales KPIs, including conversion, units per transaction and average sale.
- Operate the point-of-sale system accurately, process payments, returns and exchanges, and perform cash handling duties.
- Maintain visual merchandising and store presentation standards to brand guidelines, including product folding, signage and window displays.
- Receive, unpack and conduct inventory counts; assist with stockroom organisation and stock replenishment.
- Support loss-prevention procedures and maintain stock integrity.
- Assist with store opening/closing procedures and mentor or train junior team members when required.
Qualifications
- Proven track record in luxury or premium retail sales with demonstrable sales results.
- Excellent interpersonal and communication skills with a client-first mindset.
- Strong numeracy and cash-handling accuracy.
- Flexibility to work retail hours including weekends, evenings and holidays.
- Professional presentation and thorough product knowledge of handbags and accessories.
- Ability to stand for extended periods and perform light physical tasks related to merchandising and stock handling.
Skills
Experience
Typically 2+ years of direct sales experience in luxury, premium or specialty retail; demonstrable history of meeting sales targets and developing repeat clients.
Education
High school diploma or equivalent required; vocational training or tertiary studies in fashion, retail or business is a plus.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.
Culture
Kate Spade fosters a vibrant, design-led retail culture that prizes creativity, individuality and attentive client service. Store teams operate in a collaborative environment with a strong emphasis on brand storytelling, visual presentation and customer relationships.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.