Kate Spade Luxury Retail Associate
Kate Spade in New York seeks a Sales Associate to deliver luxury client service, grow client relationships and achieve boutique sales targets.
Overview
Kate Spade is an American lifestyle brand known for its playful, modern aesthetic across handbags, accessories and ready-to-wear. The label is part of the Tapestry portfolio, which brings together several heritage fashion houses and provides global retail and operational scale. As an employer, Kate Spade emphasizes polished customer experiences, visual creativity and brand-driven merchandising within its stores.
Role & Responsibilities
- Deliver a consistently elevated, brand‑appropriate client experience that converts traffic into sales and drives repeat business.
- Build and maintain a personal client book through proactive outreach, clienteling and follow‑up to maximise lifetime value.
- Achieve and exceed individual and store sales targets and KPIs through consultative selling and cross‑selling.
- Execute visual merchandising and presentation standards, ensuring the selling floor reflects seasonal directives and brand aesthetics.
- Operate the point‑of‑sale system, process transactions accurately and manage returns, exchanges and receipts in accordance with policy.
- Support inventory control activities, including stock replenishment, receiving, cycle counts and loss prevention procedures.
- Participate in training, product launches and store meetings; act as a brand ambassador in all customer interactions.
Qualifications
- Minimum 2 years of proven sales experience in luxury, premium or fashion retail, with demonstrable KPI achievement.
- Exceptional interpersonal and communication skills with a sales‑oriented, service‑first mindset.
- Ability to work a flexible schedule, including weekends, evenings and seasonal peaks.
- Strong numeracy and cash‑handling integrity; reliable attention to detail.
- Legal authorization to work in the United States (or applicable hiring country).
Skills
Experience
Typically requires at least 2 years of hands‑on experience in luxury or premium fashion retail, with a track record of meeting or exceeding sales targets and developing repeat clientele.
Education
High school diploma or equivalent required; tertiary education in fashion, retail management or business is preferred.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.
Culture
Kate Spade cultivates a spirited, design‑led retail culture that balances commercial discipline with creative presentation. Teams are expected to be collaborative, customer‑centric and brand‑savvy, working in fast‑paced boutique environments that prioritise service excellence and product storytelling.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.