Kate Spade Luxury Client Specialist

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Seniority
Mid-Level
Posted
Apr 1, 2026

About Kate Spade

Kate Spade is an American lifestyle brand known for its playful, design-led handbags, accessories and ready-to-wear. As part of the Tapestry group, the brand operates an international retail network and flagship boutiques, combining creativity with rigorous retail discipline to serve a global luxury-adjacent clientele.

Kate Spade — Sales Associate III in New York, NY. Boutique retail role delivering luxury client service and achieving sales targets.

Role & Responsibilities

  • Deliver exceptional, personalised client service to achieve and exceed individual and store sales targets.
  • Develop and maintain long-term client relationships through proactive clienteling, follow-up and CRM usage.
  • Operate the point-of-sale system accurately, process transactions, returns and manage tender reconciliation.
  • Maintain visual merchandising and boutique presentation standards, ensuring product displays align with brand guidelines.
  • Support inventory control activities including stock receiving, replenishment, loss prevention and cycle counts.
  • Collaborate with store leadership to execute promotional initiatives, product launches and local marketing efforts.
  • Mentor and assist less experienced colleagues when required and contribute to a positive team environment.

Qualifications

  • Proven ability to deliver high-quality customer service in a retail or luxury environment.
  • Strong numeracy and cash-handling skills with attention to transaction accuracy.
  • Excellent verbal communication and active listening skills; ability to adapt tone for diverse clientele.
  • Reliable, punctual and able to work flexible retail hours including evenings, weekends and peak seasons.
  • Professional presentation consistent with brand standards and polished client-facing demeanor.

Skills

Clienteling and CRM Point-of-sale (POS) systems Visual merchandising Inventory management Loss prevention and cash handling Cross-selling and upselling techniques

Experience

Typically 2+ years of retail sales experience, preferably within premium, contemporary or luxury fashion. Demonstrable track record of meeting sales targets and building repeat clientele.

Education

High school diploma or equivalent; vocational training or coursework in retail, fashion or customer service is advantageous.

Workplace

The role is situated in New York, New York, USA.

Culture

Kate Spade fosters a creative, client-centric retail culture that balances playful design sensibilities with the operational rigor of a global retail brand. Employees are expected to be collaborative, customer-focused and attentive to brand presentation and service excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Advisor», «Boutique Sales Associate», «Senior Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.