Kate Spade Lead Sales Associate

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Location
New YorkNew YorkUSA
Seniority
Supervisor
Posted
Apr 1, 2026

About Kate Spade

Kate Spade is an international lifestyle and accessories brand celebrated for its playful, colorful aesthetic and modern design. As part of the Tapestry portfolio, Kate Spade operates global retail and wholesale channels and emphasizes creative product design, elevated customer experience, and a collaborative retail culture.

Kate Spade in New York seeks a Store Supervisor to lead store operations, sales and team performance.

Role & Responsibilities

  • Lead day-to-day store operations including staff supervision, opening/closing procedures, and cash handling.
  • Drive sales performance and meet established KPIs through coaching, visual merchandising, and floor presence.
  • Coach, mentor and develop sales associates to deliver elevated customer service and individual targets.
  • Manage inventory control, stock replenishment, receiving and cycle counts to optimize availability and minimize shrink.
  • Execute brand merchandising standards and seasonal floor sets to maximize conversion and average transaction value.
  • Create staff schedules, manage labor costs and ensure compliance with company policies and loss-prevention procedures.
  • Act as the primary point of contact for customers to resolve escalated issues and cultivate long-term client relationships.
  • Collaborate with district management on promotional activity, reporting and operational initiatives.

Qualifications

  • Minimum 2 years supervisory or lead experience in retail, preferably within apparel, accessories, or premium/luxury brands.
  • Proven track record of achieving sales targets and driving team performance.
  • Strong leadership, coaching and conflict-resolution skills with the ability to motivate a diverse retail team.
  • Solid numeracy for cash reconciliation, basic P&L awareness and inventory reporting.
  • Availability to work flexible retail hours including nights, weekends and peak holiday periods.
  • Right to work in the United States.

Skills

Team leadership Visual merchandising Cash handling and reconciliation Inventory control and stock management Point-of-sale (POS) systems Customer relationship management Scheduling and labor management Loss prevention Microsoft Excel

Experience

At least 2 years of supervisory experience in a retail environment, ideally within fashion, accessories, or a luxury/premium brand; demonstrated success in coaching teams and achieving store sales targets.

Education

High school diploma or equivalent required; college coursework or degree in business, retail management, or a related field preferred.

Workplace

The successful candidate will be located in New York, New York, USA.

Culture

Kate Spade cultivates a creative, design-driven retail environment that values individuality, optimism and customer-centric service. As part of Tapestry, the brand combines entrepreneurial retail energy with structured corporate support and career development opportunities.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Retail Supervisor», «Sales Floor Supervisor», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.