Kate Spade Lead Sales Associate

Location
Seniority Supervisor
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Kate Spade in New York seeks a Store Supervisor to lead store operations, sales and team performance.

Overview

Kate Spade is an international lifestyle and accessories brand celebrated for its playful, colorful aesthetic and modern design. As part of the Tapestry portfolio, Kate Spade operates global retail and wholesale channels and emphasizes creative product design, elevated customer experience, and a collaborative retail culture.

Role & Responsibilities

  • Lead day-to-day store operations including staff supervision, opening/closing procedures, and cash handling.
  • Drive sales performance and meet established KPIs through coaching, visual merchandising, and floor presence.
  • Coach, mentor and develop sales associates to deliver elevated customer service and individual targets.
  • Manage inventory control, stock replenishment, receiving and cycle counts to optimize availability and minimize shrink.
  • Execute brand merchandising standards and seasonal floor sets to maximize conversion and average transaction value.
  • Create staff schedules, manage labor costs and ensure compliance with company policies and loss-prevention procedures.
  • Act as the primary point of contact for customers to resolve escalated issues and cultivate long-term client relationships.
  • Collaborate with district management on promotional activity, reporting and operational initiatives.

Qualifications

  • Minimum 2 years supervisory or lead experience in retail, preferably within apparel, accessories, or premium/luxury brands.
  • Proven track record of achieving sales targets and driving team performance.
  • Strong leadership, coaching and conflict-resolution skills with the ability to motivate a diverse retail team.
  • Solid numeracy for cash reconciliation, basic P&L awareness and inventory reporting.
  • Availability to work flexible retail hours including nights, weekends and peak holiday periods.
  • Right to work in the United States.

Skills

Team leadership Visual merchandising Cash handling and reconciliation Inventory control and stock management Point-of-sale (POS) systems Customer relationship management Scheduling and labor management Loss prevention Microsoft Excel

Experience

At least 2 years of supervisory experience in a retail environment, ideally within fashion, accessories, or a luxury/premium brand; demonstrated success in coaching teams and achieving store sales targets.

Education

High school diploma or equivalent required; college coursework or degree in business, retail management, or a related field preferred.

Workplace

The successful candidate will be located in New York, New York, USA. 1.625 luxury roles are listed in New York on Cerulean, 1148 posted in the last 48 hours. Across the New York region, Cerulean lists 1.746 open positions — 1169 listed in the past two days. Cerulean currently advertises 3.480 open roles in USA, including 1337 added in the last 48 hours.

Culture

Kate Spade cultivates a creative, design-driven retail environment that values individuality, optimism and customer-centric service. As part of Tapestry, the brand combines entrepreneurial retail energy with structured corporate support and career development opportunities.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.