Kate Spade Keyholder Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Achieve individual sales goals and develop a personal clientele through effective use of selling skills, proactive client outreach, and systematic use of the client book
• Deliver exemplary customer service by ensuring an authentic Kate Spade experience and understanding the brand aesthetic, philosophy, and lifestyle
• Execute operational tasks as directed by company management, including accurate POS transaction processing and adherence to visual merchandising directives
• Maintain store standards and visual presentations in line with company directives on a daily basis
• Carry heightened responsibility as Keyholder, including store opening and closing procedures, alarm management, and cash handling
• Demonstrate strong product knowledge across all handbag, ready-to-wear, jewelry, footwear, and home décor categories
• Work collaboratively as part of a team to support colleagues and contribute to a positive store environment

Qualifications

• Professional selling skills and exceptional interpersonal abilities
• Prior experience in luxury goods retail preferred
• Ability to multi-task and prioritize effectively in a fast-paced retail environment
• Strong collaborative mindset and capability to work well within a team setting
• Competency in the core Tapestry competencies: Courage, Creativity, Customer Focus, Dealing with Ambiguity, Drive for Results, Interpersonal Savvy, and Learning on the Fly

Skills

Experience

Prior luxury goods retail experience is preferred but not required. Demonstrated success in customer-facing retail roles with a track record of achieving sales targets and building client relationships.

Education

Secondary education or equivalent; retail training or certification is advantageous.

Workplace

Compensation

The base compensation for this position ranges from GBP 27,300 to GBP 30,000 per annum.

Benefits

Attractive employee discount, compelling incentive programme, inclusive and innovative working environment, opportunities for internal mobility and career progression, one paid volunteering day per year with global volunteering opportunities, learning and development opportunities through the Ambassador Programme, regular social events, Equity, Inclusion & Diversity initiatives including employee resource groups and regional inclusion councils.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.