Kate Spade Keyholder

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Achieve individual sales goals and contribute to team revenue targets
• Develop and maintain strong product knowledge across all Kate Spade categories including handbags, ready-to-wear, jewelry, footwear, and home décor
• Deliver exemplary customer service and create the ultimate Kate Spade brand experience for all clients
• Build and cultivate a personal clientele through effective selling techniques, proactive outreach, and strategic use of the client book
• Communicate the Kate Spade aesthetic, brand philosophy, and lifestyle to customers with clarity and authenticity
• Execute all operational tasks according to company directives and store standards
• Process POS transactions accurately and maintain compliance with payment protocols
• Adhere to visual merchandising directives and ensure daily execution of store presentation standards
• Assume keyholder responsibilities including store opening, closing, and security protocols
• Collaborate effectively as part of a team and support colleagues in achieving shared objectives

Qualifications

• Professional selling skills with exceptional interpersonal abilities
• Prior luxury goods retail experience (preferred)
• Ability to multi-task and prioritize in a fast-paced retail environment
• Demonstrated team collaboration and positive attitude
• Strong communication and customer engagement skills
• Reliability and responsibility in a keyholder capacity

Skills

Experience

Prior luxury goods retail experience is preferred, though not strictly required. The candidate should demonstrate proven success in professional selling and client relationship building within a retail environment.

Education

No specific educational qualification is required; however, strong literacy and numeracy skills are essential for POS transaction accuracy and client communication.

Workplace

Compensation

The base compensation for this position ranges from GBP 27,300 to GBP 30,000 per annum.

Benefits

Attractive employee discount; paid volunteering day per year with opportunities to participate in global volunteer projects; learning and development opportunities through the Ambassador Programme; regular social events; career progression and internal mobility; equity, inclusion, and diversity initiatives including employee resource groups and regional inclusion councils; compelling incentive programme; inclusive and innovative working environment.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.