Kate Spade Keyholder

Location
Employment
Temporary
Seniority
Supervisor
Posted
Apr 20, 2026

About Kate Spade

Kate Spade New York is a global lifestyle brand known for colorful, contemporary handbags, ready-to-wear, jewelry, footwear and home décor. The brand sits within the Tapestry portfolio, a global house of fashion brands that emphasizes creativity, inclusivity and career mobility across its maisons.

Kate Spade — Keyholder (maternity cover) in Braintree, Essex. Temporary retail supervisor role at the Braintree Outlet.

Role & Responsibilities

  • Deliver exemplary customer service, embodying the Kate Spade aesthetic and brand philosophy to create the definitive in-store experience.
  • Achieve individual and store sales targets through proactive selling, client outreach and effective use of the client book.
  • Develop and maintain strong product knowledge across handbags, accessories, ready-to-wear and seasonal collections.
  • Execute operational tasks including accurate processing of POS transactions, cash handling and adherence to company procedures.
  • Apply and maintain visual merchandising directives and daily store standards to reinforce brand presentation.
  • Fulfil keyholder duties: opening/closing the store, responsibility for store keys, safe procedures and supervising colleagues when required.

Qualifications

  • Proven professional selling skills and strong interpersonal communication.
  • Previous retail experience, preferably with luxury or premium fashion brands; prior keyholder or supervisory experience desirable.
  • Ability to multi-task, prioritise under pressure and work collaboratively within a team.
  • Flexible availability including weekends and peak retail periods.
  • Right to work in the United Kingdom.

Skills

Customer service Clienteling / client book management Product knowledge (handbags, accessories, ready-to-wear) POS (point-of-sale) transactions Visual merchandising adherence Cash handling and store opening/closing (keyholder duties)

Experience

Typically 1–3 years of retail experience, with preference for candidates who have worked in luxury or premium fashion environments and who have demonstrable sales performance; supervisory or keyholder experience is advantageous.

Education

Secondary education (GCSEs or equivalent); vocational retail qualifications or retail management training desirable.

Workplace

The successful candidate will be located in Braintree, Essex, UK, with easy access to London.

Benefits

Inclusive culture; internal mobility and career progression; 1 paid volunteering day per year; Ambassador learning & development programme; regular social events; equity, inclusion & diversity initiatives; employee discount; incentive programme.

Culture

Kate Spade fosters a creative, optimistic and community-focused workplace within the wider Tapestry group. The brand values diversity, internal mobility and professional development, encouraging employees to contribute ideas and grow through structured learning programmes and employee resource groups.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Keyholder», «Sales Supervisor», «Assistant Store Manager (Keyholder)», «Client & Service Expert», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Kate Spade

Kate Spade Keyholder

Braintree, UK

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