Kate Spade Guest Experience Associate
Kate Spade — Temporary Associate in New York, NY. Temporary retail role delivering client service, sales support and visual merchandising in-store.
Overview
Kate Spade is a contemporary luxury lifestyle brand known for its vibrant, design-led collections of handbags, accessories and ready-to-wear. Operated under the Tapestry, Inc. portfolio, the brand combines modern American sensibility with a playful aesthetic and maintains a strong retail footprint in premium shopping districts and flagship locations.
Role & Responsibilities
- Deliver an elevated, client-focused shopping experience that reflects the brand’s luxury positioning and service standards.
- Engage proactively with customers to drive sales, meet transactional objectives and build lasting client relationships.
- Process transactions accurately using the store’s point-of-sale system and handle cash, card and returns in accordance with policy.
- Maintain visual merchandising standards, ensure product presentation is immaculate and support floor replenishment.
- Receive, sort and assist with inventory tasks, including stockroom organization and cycle counts as directed.
- Support fitting-room operations and client styling, and escalate product or client issues to management as appropriate.
- Adhere to loss-prevention procedures, store opening/closing routines and any temporary campaign or event requirements.
Qualifications
- Flexible availability including weekends, evenings and peak seasonal periods.
- Demonstrable interpersonal skills with a polished, client-oriented demeanour.
- Ability to operate retail point-of-sale systems and perform basic cash-handling procedures reliably.
- High level of attention to detail and ability to maintain visual merchandising standards.
- Legal authorization to work in the United States (if hired for the New York location).
Skills
Experience
Entry-level role; previous retail or luxury customer-facing experience is preferred but not required. Candidates with seasonal or event retail experience will be prioritized.
Education
High school diploma or equivalent; vocational retail or hospitality training is advantageous.
Workplace
The role is situated in New York, New York, USA. There are currently 1.629 open positions in New York on Cerulean, with 1154 added recently. Within New York, Cerulean currently features 1.748 open roles, including 1172 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.
Culture
The brand cultivates a creative, design-driven environment where team members are expected to convey warmth and refined service to clients. The retail culture is fast-paced and collaborative, with emphasis on product knowledge, visual excellence and an elevated in-store experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.