Kate Spade Deputy Boutique Manager

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Location
USA
└New York
└New York
Seniority
Supervisor
Posted
Apr 1, 2026

About Kate Spade

Kate Spade New York is a globally recognised lifestyle brand celebrated for its playful, colorful aesthetic and refined approach to modern femininity. As part of Tapestry, Inc., the brand operates a network of boutiques and wholesale channels worldwide and emphasizes elevated customer experience, creative merchandising and consistent brand storytelling across retail touchpoints.

Kate Spade New York — Assistant Store Leader in New York, NY. Lead sales, merchandising and team performance for a flagship retail boutique.

Role & Responsibilities

  • Support the Store Leader in driving sales and achieving store KPIs through coaching, sales floor leadership and daily execution.
  • Lead and motivate the sales team to deliver exceptional clienteling, personalised service and repeat business.
  • Oversee visual merchandising and presentation to maintain brand standards and implement new collections and promotional windows.
  • Manage operational duties including cash handling, inventory control, stock replenishment and loss-prevention procedures.
  • Coach on product knowledge, selling techniques and client relationship management; conduct regular performance feedback and training.
  • Work the sales floor during peak periods and ensure smooth shift handovers, staffing rosters and adherence to labour plans.

Qualifications

  • Proven ability to lead and develop retail sales teams with a coaching-first approach.
  • Strong commercial acumen with experience meeting or exceeding sales targets and KPIs.
  • Excellent interpersonal and communication skills, with an aptitude for luxury client service and relationship building.
  • Organisational proficiency in inventory management, cash reconciliation and basic store operations.
  • Flexibility to work retail hours including evenings, weekends and holidays; ability to travel between stores as required.

Skills

Clienteling Visual merchandising Inventory management Loss prevention Team leadership and coaching Cash handling and reconciliation Microsoft Office (Excel, Outlook) Point-of-sale (POS) systems

Experience

Typically 2+ years of retail sales experience in a premium or luxury brand, including at least 1 year in a supervisory or assistant manager capacity with demonstrable results in team development and sales performance.

Education

High school diploma or equivalent required; Bachelor's degree in business, fashion, retail management or a related field preferred.

Workplace

This position is based in New York, New York, USA.

Culture

Kate Spade fosters a creative, design-led retail environment that prizes individuality and joyful expression. Teams are expected to translate the brand’s aesthetic into impeccable client experiences while collaborating closely with store and regional leadership under the wider Tapestry organisation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Leader», «Assistant Store Manager», «Retail Supervisor», «Customer Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.