Kate Spade Deputy Boutique Manager

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Seniority Supervisor
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Kate Spade New York — Assistant Store Leader in New York, NY. Lead sales, merchandising and team performance for a flagship retail boutique.

Overview

Kate Spade New York is a globally recognised lifestyle brand celebrated for its playful, colorful aesthetic and refined approach to modern femininity. As part of Tapestry, Inc., the brand operates a network of boutiques and wholesale channels worldwide and emphasizes elevated customer experience, creative merchandising and consistent brand storytelling across retail touchpoints.

Role & Responsibilities

  • Support the Store Leader in driving sales and achieving store KPIs through coaching, sales floor leadership and daily execution.
  • Lead and motivate the sales team to deliver exceptional clienteling, personalised service and repeat business.
  • Oversee visual merchandising and presentation to maintain brand standards and implement new collections and promotional windows.
  • Manage operational duties including cash handling, inventory control, stock replenishment and loss-prevention procedures.
  • Coach on product knowledge, selling techniques and client relationship management; conduct regular performance feedback and training.
  • Work the sales floor during peak periods and ensure smooth shift handovers, staffing rosters and adherence to labour plans.

Qualifications

  • Proven ability to lead and develop retail sales teams with a coaching-first approach.
  • Strong commercial acumen with experience meeting or exceeding sales targets and KPIs.
  • Excellent interpersonal and communication skills, with an aptitude for luxury client service and relationship building.
  • Organisational proficiency in inventory management, cash reconciliation and basic store operations.
  • Flexibility to work retail hours including evenings, weekends and holidays; ability to travel between stores as required.

Skills

Clienteling Visual merchandising Inventory management Loss prevention Team leadership and coaching Cash handling and reconciliation Microsoft Office (Excel, Outlook) Point-of-sale (POS) systems

Experience

Typically 2+ years of retail sales experience in a premium or luxury brand, including at least 1 year in a supervisory or assistant manager capacity with demonstrable results in team development and sales performance.

Education

High school diploma or equivalent required; Bachelor's degree in business, fashion, retail management or a related field preferred.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.620 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.731 active listings on Cerulean, 1159 of which are new. In USA as a whole, Cerulean currently features 3.349 open positions, with 1246 posted this week.

Culture

Kate Spade fosters a creative, design-led retail environment that prizes individuality and joyful expression. Teams are expected to translate the brand’s aesthetic into impeccable client experiences while collaborating closely with store and regional leadership under the wider Tapestry organisation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.