Kate Spade Client Services Associate — Temporary

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Location
New YorkNew YorkUSA
Employment
Temporary
Seniority
Entry-Level
Posted
Apr 1, 2026

About Kate Spade

Kate Spade is a globally recognised lifestyle and accessories brand known for its colorful, modern aesthetic and playful design sensibility. The label operates an international retail network of boutiques and outlets and is part of Tapestry, Inc., a parent company that includes other prominent luxury and premium fashion houses. As an employer, Kate Spade places emphasis on polished customer service, visual merchandising, and delivering a distinctive in-store brand experience.

Kate Spade in New York seeks a Temporary Associate to provide boutique customer service, sales support and visual merchandising in a retail setting.

Role & Responsibilities

  • Deliver attentive, personalised service to boutique clients to meet daily sales targets and cultivate long-term customer relationships.
  • Operate the point-of-sale system accurately, process transactions, returns and exchanges, and reconcile cash drawer at shift end.
  • Support visual merchandising standards: maintain floor sets, replenish displays, and ensure product presentation aligns with brand guidelines.
  • Manage stockroom operations including receiving, tagging, pricing, and replenishment of merchandise.
  • Assist with inventory counts and basic loss-prevention procedures to protect retail assets.
  • Respond promptly to customer inquiries by phone and in-person, and escalate product or service issues to management when necessary.
  • Participate in opening/closing procedures and maintain boutique housekeeping and safety standards.
  • Adapt to changing priorities in a fast-paced retail environment and support ad hoc events, promotions or pop-ups.

Qualifications

  • High school diploma or equivalent.
  • Right to work in the United States without sponsorship.
  • Availability for flexible shifts, including nights, weekends and holidays as required for a temporary assignment.
  • Excellent interpersonal and communication skills with a focus on client service.
  • Demonstrable numeracy and accuracy for cash handling and POS transactions.
  • Ability to stand for extended periods and lift up to 25 kg (55 lbs) intermittently.

Skills

Clienteling and face-to-face customer service Visual merchandising and product presentation Point-of-sale (POS) operation Cash handling and transaction reconciliation Stockroom procedures and inventory support Loss prevention awareness Strong organisational and multitasking ability

Experience

Entry-level retail experience; 0–2 years of store or customer-facing experience preferred. Prior exposure to premium or luxury brands is advantageous but not required.

Education

High school diploma or equivalent.

Workplace

This position is based in New York, New York, USA.

Culture

Kate Spade cultivates a vibrant, design-led retail culture where creativity and attention to detail are rewarded. Team members are expected to deliver refined customer experiences within a collaborative boutique environment, reflecting the brand's playful yet polished identity under the Tapestry group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Temporary Associate», «Seasonal Sales Associate», «Temporary Sales Associate», «Retail Associate (Temporary)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.