Kate Spade Client Sales Associate
Kate Spade — Contract Sales Associate in New York, NY. Join the retail team to deliver luxury customer service and drive sales.
Overview
Kate Spade New York is a globally recognised lifestyle and accessories brand known for its playful, colourful aesthetic and modern approach to design. The label operates a network of boutiques and global wholesale channels and is part of the Tapestry portfolio, benefiting from the resources and retail expertise of a leading luxury fashion group.
Role & Responsibilities
- Deliver exceptional, personalised customer service to build lasting client relationships and drive repeat business.
- Achieve and exceed individual and store sales targets through consultative selling and proactive clienteling.
- Operate the point-of-sale, process transactions, returns and exchanges accurately and in line with company policy.
- Maintain visual merchandising and floor standards to reflect brand presentation guidelines and seasonal directives.
- Support inventory management activities including stock replenishment, receiving and basic cycle counts.
- Contribute to loss-prevention practices and maintain a secure, organised sales floor.
- Collaborate with the store team on promotions, events and store operations to optimise customer experience.
Qualifications
- Proven ability to deliver high-calibre customer service, preferably within fashion, luxury or lifestyle retail.
- Professional presentation and strong interpersonal communication skills.
- Flexible availability including evenings, weekends and peak retail periods.
- Reliable work ethic and ability to work effectively as part of a small, fast-paced store team.
Skills
Experience
Preferably 1+ year of retail or customer-facing sales experience; luxury or premium brand experience is advantageous but not mandatory.
Education
High school diploma or equivalent; further education in retail, fashion or business is a plus.
Workplace
The role is situated in New York, New York, USA. There are currently 1.629 open positions in New York on Cerulean, with 1154 added recently. Within New York, Cerulean currently features 1.748 open roles, including 1172 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.
Culture
Kate Spade fosters a creative, energetic retail culture that prioritises thoughtful service and a distinctive brand aesthetic. Team environments are collaborative and customer-centric, with an emphasis on visual presentation and delivering joyful shopping experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.