Kate Spade Client Relations Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Posted
- Apr 1, 2026
About Kate Spade
Kate Spade is an American lifestyle brand known for its whimsical, modern aesthetic across handbags, accessories and ready-to-wear. The label operates within the Tapestry portfolio and combines strong retail presence with digitally driven commerce, offering roles that emphasize client service, visual presentation and brand storytelling in luxury retail environments.
Kate Spade Sales Associate in New York, NY — customer-focused retail role at a Tapestry brand delivering luxury client service and sales.
Role & Responsibilities
- Deliver exemplary, personalized customer service to build long-term client relationships and maximise lifetime value.
- Achieve and exceed individual and store sales targets through proactive selling, clienteling and follow-up.
- Operate the point-of-sale to process sales, returns and exchanges accurately while maintaining cash-handling integrity.
- Maintain visual merchandising and presentation standards to reflect brand guidelines and seasonal directives.
- Manage inventory tasks including replenishment, receiving and cycle counts to ensure stock accuracy.
- Support store events, trunk shows and VIP appointments; coordinate client bookings and outreach.
- Adhere to loss-prevention procedures, store operational policies and compliance requirements.
- Contribute to weekly sales reporting and share market feedback with store leadership to inform local merchandising and marketing.
Qualifications
- High school diploma or equivalent; vocational training or studies in fashion/retail desirable.
- Minimum 1 year of retail experience; prior experience with a fashion or luxury brand preferred.
- Outstanding interpersonal and communication skills with a proven customer-service orientation.
- Demonstrable track record of meeting sales targets and using clienteling techniques.
- Availability to work a flexible schedule including evenings, weekends and holiday peaks.
- Right to work in the United States.
Skills
Experience
Typically 1+ year of retail sales experience, ideally within a fashion or luxury environment; experience with clienteling and meeting individual sales targets is preferred.
Education
High school diploma or equivalent; additional retail, fashion or hospitality education is an asset.
Workplace
The role is situated in New York, New York, USA.
Culture
Kate Spade cultivates a creative, client-focused retail culture that blends playful design with disciplined brand standards. Employees are expected to deliver refined hospitality while contributing to a collaborative store environment that supports professional development within the broader Tapestry group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Advisor», «Store Sales Associate», «Luxury Sales Consultant», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.